Autor: Alcántara Meléndez, Andrés; Salcedo Romo, Alejandro
Área Académica: Factor Humano
Clave: FH-25-eC-04
Formato: PDF
Tipo: Caso
Año de publicación: 2025
Idioma: Español
Tema: Fraud
Número de páginas: 8
Fecha de revisión: October 2025
Origen: IPADE
Keywords: Wells Fargo, Human Factor, Cross Selling, financial crisis, corruption
On September 8, 2016, the Consumer Financial Protection Bureau (CFPB) imposed a $185 million fine on Wells Fargo after discovering that the bank had opened more than 2 million unauthorized accounts in its customers' names. According to the Los Angeles Times, journalistic investigations into these practices date back to at least 2013, when the first reports emerged revealing a culture of aggressive sales practices within the institution.
Autor: Alcántara Meléndez, Andrés; Salcedo Romo, Alejandro
Área Académica: Factor Humano
Clave: FH-25-C-04
Formato: PDF
El 8 de septiembre de 2016, la Oficina de Protección Financiera del Consumidor (CFPB, por sus siglas en inglés) impuso una multa de 185 millones de dólares a Wells Fargo, tras descubrir que el banco...
Autor: Buitrón Morales, Pablo Martín
Área Académica: Factor Humano
Clave: FH-14-eC-02
Formato: PDF
This case examines step by step what happened the day the Titanic hit an iceberg in the Atlantic Ocean and the series of mistakes that lead to the death of more than 1500 people and the greatest...
Autor: Armenta Pico, Carlos Alejandro
Área Académica: Centro de Investigación de Filosofía y Empresa
Clave: CIFE-14-eC-01
Formato: PDF
Vicente, like many managers, wants to "eat" the world. His working habits compromise different spheres of his life: his body is already sending him the first signs that something is not going well...
Autor: Aparicio Castillo, Ricardo
Área Académica: Factor Humano
Clave: FH-08-eC-03
Formato: PDF
Burt Munro was a New Zealander who spent 25 years modifying an old Indian motorcycle, a 1920 V-Twin Scout model. During all that time, his dream had been to set a speed record with his motorcycle at...
Autor: Armenta Pico, Carlos Alejandro; Merodio Rivas, Jorge
Área Académica: Centro de Investigación de Filosofía y Empresa
Clave: CIFE-15-eN-08
Formato: PDF
Character energy is a characteristic trait of the persons who exercise managerial action. Being a manager requires to rule, demand, correct and, occasionally, scold. In this note, the passion of...
